For terms and conditions applicable to the Soccer World Cup, please see - http://www.ekala.co.za/accommodationsoccer.html
Accommodation, Tours and Transfers are subject to avialability at time of booking
Booking Terms:
Payment:
A 50% deposit of the total value is required to secure a booking.
Deposits paid are only refundable in terms of our cancellation policy.
Children 12 and over pay full price.
Your deposit shall be deemed to constitute acceptance and confirmation of the booking and confirms your acceptance of our Terms and Conditions as laid out in this document.
Bank Transfer:
Bank charges are for the transfers account.
Credit Card Payments:
Visa and Master Card only.
In order to process payments, our credit card payment form must be completed.
Bookings must be in the name of the Credit Cardholder who must be the traveler.
Cancellation Policy:
Cancellation cost is calculated from the day prior to arrival date and is based on deposit paid:
Within 14 days 100% of deposit.
Within 28 days 50% of deposit.
Cancellation time greater than 28 days, 5% of deposit is forfeited
If payment has been made via a Credit Card, any refund can only be made against the same Credit Card.
Cancellation notification must be received by Ekala Guest Farm and Eco Tours in writing.
Cancellation Insurance:
Ekala Guest Farm and Eco Tours strongly recommends for your protection that you purchase travel insurance to cover cancellation, loss, damage or theft of luggage or personal belongings, and for personal injury, accidents or illness.
General terms and Conditions:
No liability of any kind shall fall upon Ekala Guest Farm and Eco Tours with respect to circumstances beyond our control including but not limited to: cancellation, event postponement, rescheduling or time changes due to weather, illness, construction, or any other abnormal conditions or developments.
Ekala Guest Farm & Tours shall at no time be liable in any way whatsoever for any loss, injury or damage howsoever caused or arising in connection with any transportation, accommodation and other services provided through or by Ekala Guest Farm & Tours, or as a result of acts of god, acts of government or other authorities, wars, civil disturbance, theft or any other circumstances beyond our control.
Smoking has been banned in public places in South Africa and consequently the Ekala Guest Farm is a smoke free zone. Smoking is permitted in designated areas outdoors only.
Check in time: From 15h00 Check out time by 10h00. Early check-in or late check-out must be requested at time of booking and will be included where possible.
Meals:
Breakfast is included in the daily rate. Lunch and dinner will be available at an extra charge.
Price Exclusions:
Prices quoted include items only as specifically stated in your booking.
Tours, Transfers, match tickets, telephone calls, laundry, bar services, entertainment arrangements, meals and beverages unless clearly indicated in your booking are not included.
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Booking Terms applicable to June and July 2010 - Soccer World Cup
Payment:
A 50% deposit of the total value is required to secure a booking.
Deposits paid are only refundable in terms of our cancellation policy.
Children pay full price.
Balance of full booking amount (including Accommodation, Tours and Transfers) is due 3 months prior to arrival.
Bookings made after 1st February 2010 must be paid in full to secure booking.
Your deposit shall be deemed to constitute acceptance and confirmation of the booking and confirms your acceptance of our Terms and Conditions as laid out in this document.
If the balance due has not been received by the due date, Ekala Guest Farm and Eco Tours shall be entitled in its discretion to treat your reservation as cancelled, and consequently to forfeit such part of the advance payment as determined by our Cancellation policy.
Credit Card Payments:
Visa and Master Card only.
A processing fee of 5% will be charged on all credit card payments.
In order to process payments, our credit card payment form must be completed.
Bookings must be in the name of the Credit Cardholder and must be the traveler.
Cancellation Policy:
Bookings which are canceled on or before December 31st 2009, are subject to a 10% cancellation fee - this is 10% of your initial required deposit.
Bookings which are canceled after December 31st 2009, are subject to a 100% cancellation fee - this is 100% of your initial deposit.
Bookings which are canceled after final payment has been made, are subject to a 100% cancellation fee - this is 100% of your full payment.
For non-arrival or premature departure, 100% of the total fee is payable.
If payment has been made via a Credit Card, any refund can only be made against the same Credit Card.
Cancellation notification must be received by Ekala Guest Farm and Eco Tours in writing.
Cancellation Insurance:
Ekala Guest Farm and Eco Tours strongly recommends for your protection that you purchase travel insurance to cover cancellation, loss, damage or theft of luggage or personal belongings, and for personal injury, accidents or illness.
General terms and Conditions:
No liability of any kind shall fall upon Ekala Guest Farm and Eco Tours with respect to circumstances beyond our control including but not limited to: cancellation, event postponement, rescheduling or time changes due to weather, illness, construction, or any other abnormal conditions or developments.
Ekala Guest Farm & Tours shall at no time be liable in any way whatsoever for any loss, injury or damage howsoever caused or arising in connection with any transportation, accommodation and other services provided through or by Ekala Guest Farm & Tours, or as a result of acts of god, acts of government or other authorities, wars, civil disturbance, theft or any other circumstances beyond our control.
Smoking has been banned in public places in South Africa and consequently the Ekala Guest Farm is a smoke free zone. Smoking is permitted in designated areas outdoors only.
Check in time:
Check in from 15h00
Check out time by 10h00
Early check-in or late check-out will not be available during the World Cup.
Meals: Breakfast is included in the daily rate. Lunch and dinner will be available at an extra charge.
Price Exclusions:
Prices quoted include items only as specifically stated in your booking.
Tours, Transfers, match tickets, telephone calls, laundry, bar services, entertainment arrangements, meals and beverages unless clearly indicated in your booking are not included.
Payments
Bank transfers and deposits can be paid directly into our bank account.
Account Details:
Bank: First National Bank
Name: Ekala Guest Farm and Eco Tours cc
Swift code: FIRNZAJJ
Branch: The Glen, Johannesburg
Branch code: 259605
Account number: 62161265832